MTICKETING – TRAIN TICKET RESERVATION SYSTEM

M-ticketing system has made the Colombo Kandy Intercity Train Ticket Reservation system computerized and also made it possible to purchase tickets over Mobile phone. Mobitel developed the M-Ticketing system on a secure web based platform,which allows authorized users to access the system through a special APN. This will facilitate CGR staff and Mobitel Customer Care executives to access the on line application in a secure way.

A Mobile Subscriber can dial a short code (365) to access M-Ticketing System and connect with a contact center executive to make the reservation on line. Ticket fare will be charged from the mobile subscriber’s credit facility. The user will receive a SMS upon successful reservation with a reference no. All the reservations performed on the system will be updated online real time. Customers can produce this reference no. at the railway station or any Mobitel branch and collect the train ticket.