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The SMS 139 service, an initiation by the Indian Railway Catering and Tourism Corporation Limited, is powered by the technological platform developed by Spice Digital Limited. Aimed at increasing customer satisfaction, the service gives the commuter easy access to information regarding PNR status, train arrival/departure, its running location, accommodation availability and fare enquiry. This service not only reduces the travelers’ dependence on agents and manual enquiries but also presents them with a one-stop solution for all travel related information.
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