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AIIMS initiated this project to streamline the process of hospital visits and minimize wait times for patients by using m-governance. A secondary objective was to improve transparency and accountability in the OPD’s. JPN Apex Trauma Centre has uniquely leveraged the existing technologies to provide innovative services in the area. Following this initiative, patients no longer have to queue for appointments with doctors or stand in line for registration and can take appointments from the comfort of their homes.
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