Project Name: “Bangladesh Emergency Services”
Organisation: Access to Information (a2i) Programme, Prime Minister’s Office, Bangladesh
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Project Name: “Bangladesh Emergency Services”
A mobile- based Bangladesh Emergency service to help citizens reach the nearest service point
Access to Information (a2i) programme has been implemented by Prime Minister’s Office, Bangladesh in support of UNDP and USAID is playing a critical role in transforming the service delivery system in Bangladesh. Previously a2i launched a Service Innovation Fund (SIF) to provide seed funding to pioneering and creative innovations for more cost-effective provisions for public service to the underserved communities. The Fund aims to encourage greater public private partnership (PPP) by investing in initiatives, closely monitoring progress, and enabling scale-up.
Launched in 2015, “Bangladesh Emergency Service” is a smart phone app for users comprising of contact numbers, addresses and map location of police stations, fire brigades, and public hospitals in Bangladesh. Users can locate and contact nearest service point, and also send relevant information to others by SMS.
Once the application is installed, users can access the information without mobile network or internet access. Users can send suggestions, comments and lodge complaints directly with the registered organisations. Users can also get in touch with their facebook pages or for immediate help call on any of the two hotline numbers available on the app.
The app provides up-to-date information on professional, academic, health or other needs with relevant, up-to-date information on emergency services in Bangladesh so that the users can easily locate such services wherever they are and also contact them when required. It just asks for basic information and location services to locate and identify the nearest emergency service providers. Available at Google Play Store, there have been 70,000 downloads with 500-800 new users and 10,000 hits everyday.
Project Name: Intelligent Transport System
Organisation: Bangalore Metropolitan Transport Corporation
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Bangalore’s Public commuting services deploys Intelligent Transport System Technology for safety, reliability and efficiency
Bangalore Metropolitan Transport Corporation is the sole provider of urban public bus transport in Bangalore ferrying 4.8 million passenger trips per day. To provide better commuting services to its citizens and increase reliability of buses and operational discipline, BMTC has deployed a technology solution— Intelligent Transport System. ITS will help to get accurate information on routes, bus and seat availability.
ITS project is first of its kind in the country. ITS is a comprehensive solution being implemented with a view of improving the efficiency, decrease the operational cost, to derive various information on Revenue, Automatic Ticketing, report generation, to plan & to analyze various parameters, to manage incidents & Accidents for optimum utilization of manpower, bus fleet & other related resources. It is an integrated solution which includes real time data transfer of all transactions with the help of GPRS. With this the passenger count in the bus can be estimated and also real time ticket issuance can be monitored. This system helps in generation of automated reports which helps in monitoring and management of resources. The project also supports introduction of smartcard based fare collection system which enables introduction of common mobility card. ITS would automate number of trips completion, trip wise revenue, trip cancellation, deviation of the route, actual arrival and departure, bus stop skipping, driving behavior of the driver, Not stopping in the authorized bus stop, bunching of buses, irregular trip operation, accidents/ breakdowns, real time revenue realization, Form-4 adherence, actual running time of the buses.
The project provides essential data feed for Mobile Application and Planning & scheduling application. Data generated in this application can be used for planning and scheduling application to optimize schedules, Big Data analytics will help in efficient fleet utilization, dynamic planning and increased efficiency in operation.
Intelligent Transport System(ITS) includes 10,000 Electronic Ticketing Machines, 6500 Vehicle Tracking Units, 35 Passenger Information Systems LED Boards, Control & Command Centre & Data Centre for 6500 buses entailing Design, Development, Testing, Certification, Installation, Commissioning, Communications, Training, Operations, Maintenance and Management.
A mobile based solution to ensure safety of passengers travelling on Eastern Railway
Launched in 2015 and inaugurated by Suresh Prabhu, the Railway Minister, R-Mitra, is a mobile based application system which ensures safety of a passenger, especially women.
Railway Mobile Instant Tracking Response and Assistance (R-MITRA) which has been developed by Eastern Railways, immediately sends alerts, with the distressed passenger’s location to the nearest Railway Protection Force (RPF) inspector and Divisional Security Control Room (DSCR).
R-Mitra ensures safety of women who travel on the suburban network of Eastern Railway. The basic functionality of the application will be to alert the nearest RPF Inspector and Divisional Security Control Room in case of any emergency, with just the press of a button. Once the button on the app is pressed, the physical location (co-ordinates) of the victim will be sent to the DSCR with the help of GPS and GPRS and the concerned DSCR will be able to track the user and ensure action on the same immediately. Provision is there for non-smart phone users as well. If a person does not have a smart phone, then he/she can simply type in ERAILHELP and send it to 56161 for quick assistance. The app detects the passengers moving direction and keeps forwarding the message to the nearest RPF as the train passes by different stations. It uses heavy geo-graphical logarithm on the server. The central control room can monitor messages from all different passengers and can follow up if any requests is not closed within a specified time period.
For assistance, the app can be accessed through SMS or on smartphone. It is easy to download and install. No username and password is required. After installation just provide your name and phone number and the help screen is ready to use. The app is available on Google Play Store and has been downloaded by more than 10,000 people.