MADHYA PRADESH GOVERNMENT CITIZEN FACILITATIONCENTER OR TELESAMADHAN
Original title: TeleSamadhan
Organisation: Madhya Pradesh Government
Location: Bhopal, Madhya Pradesh, INDIA
The intervention of ICT in governance has revolutionized the dynamics of communication between citizens and the government. The Citizen Facilitation Centre is an innovative M-Governance project implemented by the department of IT, Government of Madhya Pradesh. It enables citizens to communicate easily with the departments of the state Government for their queries and concerns, with the help of telecommunication tools. On the other hand it also enables the departments to disseminate information about various schemes and programs initiated for the benefit of the citizens.