Bhopal Plus project was formed to plan, design, develop, implement, manage, maintain, operate and monitor the Smart City Development projects for the city of Bhopal, Madhya Pradesh. The four main components of this platform are Citizen Collaboration, Grievance Redressal, Citizen Service Delivery and Public Dashboard. It serves as a single unified platform to facilitate two-way communication between the citizens and Government. It allows to seek inputs from citizens on government schemes and policies, avail citizen centric services, lodge and track municipality related grievances, report other safety and security related issues and access live city feeds via city dashboard. The services currently available include payment of taxes, registration for birth and death certificates. Users can also submit request for installation of solar plants on domestic premise and even avail handy man services. It also informs the user with location information of nearest ATM, public wash rooms, restaurants etc. Bhopal Plus is an affective tool for citizen engagement and collaboration.